COMMUNITY ALLY PRIVACY POLICY
COMMUNITY ALLY PRIVACY POLICY
This Privacy Policy describes the privacy practices of Community Ally (“we,” “us,” “our”). This Policy applies to our website visitors, business contacts, members, agents and other individuals who interact with us. We provide additional information for residents of California below.
Please take a moment to review this. We paid good money to make this policy easy-to-understand as well as protect your and our rights. We also put in extra effort and money to put in these little summary boxes. If you feel there's anything nefarious in here, let us know!
Identifying Information
We collect certain personal information from you when you sign up to our Service that can be used to identify you, such as your name, e-mail address, and any other information that we deem relevant for the purpose of providing you with our Service or which you provide to us voluntarily. The information we collect from you, to the extent that it is private, is disclosed only in accordance with our Terms of Service and/or this Privacy Policy.
When users sign up for accounts they may provide information such as their names and email addresses which Community Ally Sites uses to do things like maintain accounts and send notifications.
Non-Identifying Information
Community Ally uses non-identifying information when you visit our Site, such as your IP address, referring URL, browser, operating system, cookie information, and Internet Service Provider. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, this information alone cannot usually be used to identify you.
Community Ally Sites may collect certain information such as the user’s IP address, or if they were connected to Community Ally Sites through another site (such as an HOA website). This information cannot usually be used to identify the user.
We may use your information to:
● Improve User Experience, such as improving features, updating our Site, or our Services.
● Process transactions
● Email Communications responding to inquiries, about our Site and updates about Community Ally, including notifications about amendments to legal documents such as this Privacy Policy and our Terms of Service.
● Perform research, such as requests for new features, changes to our site, improvements to user experience, etc.
● Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.
Community Ally Sites may use the information collected to improve user experience, send email communications, and process transactions.
If you have registered for an account with us, you may review and update certain personal information in your account profile by logging into the account. Although most changes may occur immediately, information may still be stored in a web browser's cache. We take no responsibility for stored information in your cache, or in other devices that may store information, and disclaim all liability of such. In addition, we may, from time to time, retain residual information about you in our backup and/or database.
Users can log into their account to delete any information they’ve shared with Community Ally Sites, or unsubscribe from notifications. Community Ally Sites will try to update these changes as quickly as possible, but information may be stored in backup information.
Community Ally does not use cookies on the site to do any sort of tracking, but some of our third-party partners do, such as Stripe. For this reason, it is necessary that you enable cookies in your browser, and you hereby acknowledge that we have informed you of our use of cookies and that you consent to our use of cookies in relation to your computer system.
Community Ally Sites do not use cookies, but some of our third party partners do, so you will have to enable cookies on your browser.
Community Ally Sites may provide links to third-party websites on its Site. We do not screen these sites for privacy or security issues, and by using our site you release us from any liability for the conduct of these third party websites.
Please be aware that this Privacy Policy, and any other policies or amendments, do not create rights enforceable by third-parties or require disclosure of any personal information relating to members of the Service or Site. Community Ally Sites bear no liability for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for any site you visit through third party links.
Community Ally Sites may have links to other websites, and users visit those sites as their own choice. These sites have their own privacy policies and terms and conditions, and Community Ally Sites are not responsible for or in charge of these sites.
Community Ally uses third-party individuals and organizations to assist our site, including web hosts, contractors, and others as needed. We may delegate our authority to collect, access, use and disseminate your information within the scope of our business and site. Any and all authorizations granted to Community Ally will be extended to any third party that we may hire, contract with, or otherwise retain the services of for the purposes of operating, maintaining, repairing, or otherwise improving or preserving our website or its underlying files or systems. By using our site you agree to waive any liability for the actions of any third-party contractors or servicers.
Community Ally will, at all times, make a good faith effort to protect any information collected. Without limiting any liability, you authorize Community to collect, share, exchange, and otherwise use your information with the following:
● Zendesk – Facilitates customer support, and receives your name and email address;
● Postmark – Provides email delivery, and receives your name and email address;
● Amazon – Provides document storage;
● Microsoft – Provides website hosting services;
● Stripe – Provides premium plan and resident payment processing;
Community Ally Sites uses third-party services to support their site, such as web-hosting, document storage, and payment processing. As a result, Community Ally Sites may have to share information with these vendors, but will do their best to protect any information shared.
We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
We may share your personal information for the compliance, fraud prevention and safety purposes described above. In the event that we receive a subpoena affecting your privacy, we may elect to notify you, or we may attempt to quash the subpoena ourselves, but we are not obligated to do either. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
There are a few circumstances where Community Ally Sites may have to share information for compliance, or in the event of an audit, or lawsuit. While this is unlikely, users will not hold Community Ally Sites liable for this.
Community Ally takes certain measures to enhance the security of our Site and Services, including using SSL certificates. However, we can make no representations as to the security or privacy of your information. While we endeavor to keep our site secure, we recommend that you use anti-virus software, firewalls, and other precautions to protect yourself from security threats.
California: If you are a consumer with a California mailing address, we will not share information we collect about you with companies outside of Community Ally, unless the law allows. For example, we may share information with your consent, to service your accounts, or to provide rewards or benefits to which you are entitled.
Community Ally Sites takes security seriously, and we do our best to protect any information shared with us, but we recommend that users have tools like anti-virus software and firewalls to help keep their information secure.
Last Modified: July 19, 2024